The KISS principle
Starting your presentation
The main body - Linking your ideas, signposting, transitioning
Adding impact to your talk
Visuals – describing trends, bringing slides to life
Body language
Ending your presentation
Questions – dealing with difficult ones
Small talk before the call starts
Chairing the call
Language focus
Getting your point across/Clarifying
Responding to negative feedback
Persuading
Responding to positive feedback
Business idioms
Potential Hot Spots in Cross Cultural Communication
Appropriate topics of conversation
Business protocol
Cultural briefing
Meeting and Greeting
Body Language
Dining and Entertainment
British Humour and understatement
Attitudes to time
Dress code
Gifts
Useful Hints
Orientations to Time: Monochronicity vs Polychronicity
Small Talk
How to start a conversation and keep the conversation going
Socializing at an international event
Going out for lunch
Colloquial expressions
Networking skills
Warm-up: Common mistakes, Linking words
Emails: Guidelines, How to start and close emails, Language focus
Register: Formal vs Informal
Avoiding nominalization: strong verbs or weak nouns?
Tone and tact: What colour is your writing? (Being polite, Disagreeing politely, Being direct)
Tone and tact: How warm is your writing? Aiming to build relationships, using positive language
Hard to get replies? Making sure your emails get read and acted upon
Focus on grammar: Review of reporting verbs
Reports: Guidelines, Sample report, Writing a report
Organising data: Graphs and tables, using approximation
Taking notes and Minutes
Introduction – generic language of meetings
Starters, welcoming, introducing participants
Stating objectives, timing, defining roles
Controlling direction, keeping to the agenda, referring backwards/forwards
Closing an item, moving on, postponing items
Interrupting, dealing with dominant speakers
Obtaining consensus
Commenting, emphasising, resuming
Giving/asking for opinions
Agreeing and disagreeing
Recommending
Clarifying outcomes, closing
Ensuring everything is clear
Assigning follow up tasks
Completing the agenda, summarising
Three types of meetings: Updating, Brainstorming, Decision making
Influencing techniques: The Push and Pull approach
Idiomatic language/Phrasal verbs
Warm-up activities: everyday negotiations
Stages and style
Negotiation tips
The language of negotiations – being diplomatic
High pressure tactics
Negotiating solutions
Using conditional structures in negotiations
Strategy – Tradeables, Ideals, essentials
Idiomatic language
Warm-up activities – solving everyday problems
Language focus
Problem solving techniques
Making suggestions
Lateral thinking
The SIX THINKING HATS method (Edward de Bono):
Analysis;
Practical examples;
Specific approaches (Case studies);
Practice.
Idioms of time
Idioms of success and failure
Phrasal verbs
Football idioms
Sailing idioms
Money idioms
Idiomatic expressions in meetings
Similes
Introduction – is time management important?
Quiz: How good are you at managing your time?
Start by setting goals…
…then decide your priorities
How to prioritise effectively?
Managing distractions
Being disciplined
Simple. Fast.
At EduCentre you will find the right course for you
British School Global
The English Language of the Future.
British School Global is the market benchmark for learning English.
Our customers get to speak English quickly on a wide range of topics and subjects thanks to advanced methods.
Centre of Examinations for the University of Cambridge, British School Global is a leader in Italy in the welfare and corporate benefits sectors, leading thousands of users every year to achieve successful language goals.
Learn behavioural and interpersonal techniques and refine your English.
Our trainers are experienced professionals in soft skills and the English language.
We generate a mix of English and Soft Skills to make you more effective at work.
English soft-skills training, on-demand one-to-one lessons, micro-group fluency.
Our online courses are accessible from any device connected to the Internet.
A system that improves the effectiveness of English in professional situations.
With our N.R.M. method, you interact constantly and naturally in English.
Our staff is constantly on hand to help you achieve your goal.
British School is a global benchmark for English Language Teaching and Methodology. The great technological advantage gained over the years enables British to bring its students to communicate in English in a simple, natural and extremely short time way.
Our Native Speaker Teachers are selected according to international standards of quality. The main requirements are the possession of appropriate teaching certification, an excellent academic background, curricular experience in teaching (business, corporate, adult, children's), seriousness and professional ethics.
The N.R.M. - Natural Rapid Method, is a contextual teaching system that sequentially integrates several training levers in a fun and motivating context. The use of audio-visual material is a fundamental part of the student's learning process, allowing for rapid and natural language acquisition.
British School is a global benchmark for English Language Teaching and Methodology. The great technological advantage gained over the years enables British to bring its students to communicate in English in a simple, natural and extremely short time way.
Our Native Speaker Teachers are selected according to international standards of quality. The main requirements are the possession of appropriate teaching certification, an excellent academic background, curricular experience in teaching (business, corporate, adult, children's), seriousness and professional ethics.
The N.R.M. - Natural Rapid Method, is a contextual teaching system that sequentially integrates several training levers in a fun and motivating context. The use of audio-visual material is a fundamental part of the student's learning process, allowing for rapid and natural language acquisition.
The online course is extremely structured and comprehensive. I like to work interactively and the Financial Times news with comprehension exercises and the practice section in addition to the course keep me constantly in practice.
Being able to have Teachers at any time, to be able to work on my goals and also do it from my smartphone I find it wonderful.
I wanted to congratulate you, the lessons are very useful, easily accessible and the teachers are very very good. I would like to be able to intensify the lessons to take advantage of all the credits I have available.
I would like to thank the company for the great training experience they gave me (which I hope to be able to start again in the autumn) and the teacher who, apart from being an excellent teacher, is a wonderful person!
The online course is extremely structured and comprehensive. I like to work interactively and the Financial Times news with comprehension exercises and the practice section in addition to the course keep me constantly in practice.
Being able to have Teachers at any time, to be able to work on my goals and also do it from my smartphone I find it wonderful.
I wanted to congratulate you, the lessons are very useful, easily accessible and the teachers are very very good. I would like to be able to intensify the lessons to take advantage of all the credits I have available.
I would like to thank the company for the great training experience they gave me (which I hope to be able to start again in the autumn) and the teacher who, apart from being an excellent teacher, is a wonderful person!
The online course is extremely structured and comprehensive. I like to work interactively and the Financial Times news with comprehension exercises and the practice section in addition to the course keep me constantly in practice.
Being able to have Teachers at any time, to be able to work on my goals and also do it from my smartphone I find it wonderful.
I wanted to congratulate you, the lessons are very useful, easily accessible and the teachers are very very good. I would like to be able to intensify the lessons to take advantage of all the credits I have available.
I would like to thank the company for the great training experience they gave me (which I hope to be able to start again in the autumn) and the teacher who, apart from being an excellent teacher, is a wonderful person!
The online course is extremely structured and comprehensive. I like to work interactively and the Financial Times news with comprehension exercises and the practice section in addition to the course keep me constantly in practice.
Being able to have Teachers at any time, to be able to work on my goals and also do it from my smartphone I find it wonderful.
I wanted to congratulate you, the lessons are very useful, easily accessible and the teachers are very very good. I would like to be able to intensify the lessons to take advantage of all the credits I have available.
I would like to thank the company for the great training experience they gave me (which I hope to be able to start again in the autumn) and the teacher who, apart from being an excellent teacher, is a wonderful person!
The online course is extremely structured and comprehensive. I like to work interactively and the Financial Times news with comprehension exercises and the practice section in addition to the course keep me constantly in practice.
Being able to have Teachers at any time, to be able to work on my goals and also do it from my smartphone I find it wonderful.
I wanted to congratulate you, the lessons are very useful, easily accessible and the teachers are very very good. I would like to be able to intensify the lessons to take advantage of all the credits I have available.
I would like to thank the company for the great training experience they gave me (which I hope to be able to start again in the autumn) and the teacher who, apart from being an excellent teacher, is a wonderful person!
The online course is extremely structured and comprehensive. I like to work interactively and the Financial Times news with comprehension exercises and the practice section in addition to the course keep me constantly in practice.
Being able to have Teachers at any time, to be able to work on my goals and also do it from my smartphone I find it wonderful.
I wanted to congratulate you, the lessons are very useful, easily accessible and the teachers are very very good. I would like to be able to intensify the lessons to take advantage of all the credits I have available.
I would like to thank the company for the great training experience they gave me (which I hope to be able to start again in the autumn) and the teacher who, apart from being an excellent teacher, is a wonderful person!
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