Registration

Pursuant to the contents of EU Regulation 2016/679, updated to the corrigenda published in the Official Journal of the European Union 127 of 23 May 2018, transposed in Italy by Law no. 163 of 2017 (European delegation law 2016-2017), article 13,

the Data Controller declares to adopt:

• physical security measures aimed at preventing access by unauthorised parties to the Infrastructure within which the data is stored;
• identity and access controls using an authentication system and a password management policy;
• an access management system that limits access to the facilities to those for whom it is indispensable in the performance of their duties and within their responsibilities;
• a system that physically and logically isolates clients from one another;
• authentication procedures for users and administrators, and to protect access to administrator functions;
• an access management system for support and maintenance activities that operates on the principles of minimum privilege and the need for communication;
• procedures and measures to track actions performed on its information system;
• adequate security measures to ensure a level of security appropriate to the risks to the data, pursuant to Article 32, such as backup and disaster recovery procedures;
• internal rules on document management and Internet and e-mail use for data processors;
• training procedures for data processors;
• an information notice for data subjects complete with consent in the cases provided for;
• a Processing Register pursuant to Article 30, periodically updated;
• a list of Data Processors designated pursuant to Article 28.

Privacy policy customers/suppliers GDPR EU 679/2016

BDS Srl, in its capacity as personal data controller pursuant to Articles 13 and 14 of the EU Regulation 679/2016 - General Data Protection Regulation ("GDPR"), in compliance with the obligations dictated by the legislator to protect privacy, hereby wishes to inform you in advance, both of the use of your personal data and of your rights, by communicating the following:

About us

BDS Srl
Registered Office: Regione Noce 84 - 12050 Feisoglio, (CN) PI 03285210047
Administrative and Operational Headquarters: Via Frua 14, 20146 Milan - P.I. 03285210047
privacy@britishschool-italia.it
The "data controller" is BDS Srl and the legal representative is Fabrizio Borghi.

What personal data we collect and why we collect it

SOURCE OF CONTACT:

The source of the data is provided directly by the data subject

FORM

We will not use your contact form data for marketing purposes, but only to contact you for contractual purposes.
The data collected includes only the following mandatory data: first name, last name, email, telephone;

SERVICE PERFORMANCE:

Following any contractual services performed we will identify your language level and situations where you have language needs.
In the case of contracts with you, we will process accounting records of services rendered, financial information, debtors, due dates, requests, etc. -
Personal data (identification, accounting, financial, etc.)
Duration: Information maintained for the duration of the contract. At the end, only information required by legal obligations will be kept for 10 years

1. Main purpose: to perform the tasks under the contract
2. Legal Basis: processing is necessary for the performance of a contract to which the data subject is party or the performance of pre-contractual measures taken at the data subject's request

AREAS OF SERVICE PERFORMANCE

1. information relating to services in the field of training
2. information relating to translation and interpreting services

With whom we share your data.

The data we collect directly through the site is not shared with anyone. Only persons within our organisation, appointed as data processors, will have access to your data for the purposes described above.
For purposes of performing contractual services, some of your data may be disclosed to companies within the British School-SPIKE Group consisting of British School-SPIKE Srl, with registered office in Regione Noce 84 - 12050 Feisoglio (CN) and administrative and operational headquarters in Via Frua 14, 20146 Milan, PI 03285210047, ( 100% parent company of British School Global Srl, with registered office and administrative and operational headquarters in Via Santi Giacomo e Filippo 19-21 R, 16122 Genova, PI 01965580994) to collaborators, consultants or external suppliers appointed to provide services determined by contract.
.
The data communicated are exclusively those necessary for the provision of the service.
These subjects are appointed as data processors pursuant to Article 28 of EU Regulation 679/16.
- members of corporate bodies;
- third parties with servers located within the European Union; The full list of data processors can be requested at the addresses indicated in this notice.
This is without prejudice to the obligation to communicate the data to the judicial authorities in the event of a specific request.

How long we keep your data.

For users who register on our website (if any), we also store the personal information they provide in their user profile.
All users can see, change or delete their personal information at any time (except their user name, which they cannot change).
Website administrators can also view and edit this information.
Please note that you can contact us at any time at #mail# to assert your rights under Articles 15,16,17,18,19,20,21 of the GDPR.

What rights do you have over your data.

If you have an account on this site you can request #mail# to receive an exported file from the site with the personal data we have about you, including the data you have provided to us.
You can also request that we delete all personal data about you.
This does not include data that we are obliged to keep for administrative, legal or security purposes.

Additional information.

HOW WE PROTECT YOUR DATA:

The data on this site is protected by an SSL certificate installed on the server.
In addition to the SSL certificate, the site is constantly maintained by us and our technical partners. We also have an antivirus/antispam service to prevent hacker attacks.

Guarantee for the User: If you are a resident of a country of the European Union and purchase a course with payment in several monthly instalments, you are guaranteed the so-called "cooling-off period": you have 14 days from the activation of the course to reconsider the purchase and receive a refund of the first instalment paid, which will cover the lessons paid for that month and not taken and the monthly online course fee for the days from the moment you exercise your right to reconsider until the end of the month, the contractual relationship will in any case be terminated
Contract commencement and duration: the licence to use the purchased package starts on the course activation date, which coincides with the completion of the registration process and placement test by the user, and remains valid for the number of months corresponding to the solution selected at the time of purchase, without prejudice to the provisions set out above regarding the 12-month period available to activate the course from the date of payment and the withdrawal period.
Detail:

1. Purchase of monthly course or several monthly instalments of a self-study online course (My Course ©) of value X >> no later than the first 14 days from the date  of the activation of the course you send written notice that you intend to withdraw by taking advantage of the "Cooling-Off Period"  >> You are within the 14 DAY Cooling-Off Period:   reimbursement will be for the percentage of course days not used (e.g. 20 days out of 30); in the case of a course structured over several monthly instalments, the subsequent instalments will be cancelled: the contractual relationship will be terminated.
2. Purchase of a monthly course or of several monthly instalments of a self-instructional online course (My Course ©) of value X >  after the first 14 days from the date of activation of the course you send written notice that you intend to withdraw by taking advantage of the "Cooling-Off Period"  The "Cooling-Off Period" has expired, therefore nothing will be refunded; however, in the case of a course structured over several monthly instalments, all subsequent instalments will be cancelled and nothing else will be due: the contractual relationship is terminated.
3. Purchase of monthly course or over several monthly instalments, Self-Instructional Online Course + Lessons with the Lecturer (Group and/or Individual (SPEAK & WRITE INDIVIDUAL © or SPEAK & WRITE GROUP ©  of value X > no later than the first 14 days after from the activation of the course, you send written notice that you intend to withdraw under the "Cooling-Off Period" and you have taken n-lessons out of the total number of lessons envisaged: the reimbursement will be for the lessons not taken and the calculation of the online course will follow the same proportion; in the case of a course structured over several monthly instalments, the subsequent instalments will be cancelled: the contractual relationship will be terminated.
4. Purchase of monthly course or over several monthly instalments, Self-Instructional Online Course + Lessons with the Lecturer (Group and/or Individual (SPEAK & WRITE INDIVIDUAL © or SPEAK & WRITE GROUP ©  of value X > after the first 14 days from the date  of activation of the course you send written notice that you intend to withdraw by taking advantage of the "Cooling-Off Period"  and you have taken n-lessons out of the planned total"  >>> The RETENTION PERIOD HAS EXPIRED >> nothing will be refunded; however, in the case of a course structured over several monthly instalments, all subsequent instalments will be cancelled and nothing else will be due: the contractual relationship shall be terminated.

Registering for the course starts the payment process, the first instalment paid in e-commerce mode and then the calculation of the "cooling-off period" begins.

From the moment you make the first payment you have 12 months to take the test: from that moment onwards the calculation of the course and therefore also of the Cooling-Off Period begins, whether it is an online course (My Course © ) or a Speak & Write © Individual or Speak & Write © Group course.

Quick - 1 MONTH (60 hours self-paced distance-learning course - Cambridge University Test - Final CEFR COE Certificate

Silver - 3 MONTHS (90 hours self-paced distance-learning course - Cambridge University Test - Final CEFR COE Certificate)

Gold - 6 MONTHS (120 hours self-paced distance-learning course - Cambridge University Test - Final CEFR COE Certificate)

Gold - 6 MONTHS (120 hours self-study distance learning course - Cambridge University Test - Final CEFR COE Certificate)

My Course© PRO: Activation of this self-study section is NOT automatic. After checking your test and on the basis of your result, a teacher will assign the most suitable General English course for your skills. This takes about 2 working days. My Course© modules on the EduCentre© are available 24 hours a day for the duration of the purchased licence. Once you have completed 100% of your course, you have the option of requesting up to 4 courses in total: once your licence period has expired, you will no longer be able to access the course.

INDIVIDUAL LESSONS WITH A NATIVE SPEAKER Speak & Write© PRO Individual:

• Quick - 1 MONTH (4 One-to-One Lessons* + 4 Mini-Group Conversations of 45' + 30 hours of self-study My Course© PRO distance learning course - Cambridge University Test - Final CEFR COE Certificate)
• Silver - 3 MONTHS (12 One-to-One Lessons* + 12 Mini-Group Conversations of 45' + 60 hours of self-study My Course© PRO distance learning course - Cambridge University Test - Final CEFR COE Certificate)
• Gold - 6 MONTHS (24 One-to-One Lessons* + 24 45' Mini-Group Conversations + 90 hours of self-study My Course© PRO distance learning course - Cambridge University Final Certificate CEFR COE)
• Platinum 12 MONTHS (48 One-to-One Lessons* + 48 45' Mini-Group Conversations + 120 hours of self-study My Course© PRO distance learning course - Cambridge University Final Certificate CEFR COE)

Individual Lessons: the user chooses and customises the subject he/she wants the lesson to focus on and the mode of execution, audio-video, and can also share a document, audio, simulating a telephone call, or can write or deposit a document he/she has written in English:

• Audio-video or audio lessons last 45': each lesson represents one credit.
• Writing lessons take place asynchronously: each credit entitles the user to have a document corrected up to 1,500 characters spaced
  • INDIVIDUAL AUDIO-VIDEO LESSONS:
    Both for individual audio-video and/or audio lessons and for group lessons, once in the Educentre© platform, on the calendar page of the scheduled event, by clicking on the available slot (green icon) you will be able to make a booking, the system will show the name of the lecturer: at that point you will have to confirm the booking and the booking will be confirmed.
    To make the lesson, by entering the EduCentre© Platform with your credentials and accessing the "Speak & Write" agenda in the 10 minutes before the session, the "ENTER" icon will appear, allowing you to enter the lesson. Each conversation session lasts 45 minutes; recommended frequency: weekly.
  • BOOKING/CANCELLATION:Lessons can be booked up to 1 hour before their start time, and cancellation is possible up to 2 hours before the start time.
  • CREDIT:Credit planning foresees the following fruition: maximum 1 lesson per day, maximum 3 per week, maximum 8 per month.
    To participate in the lessons in the virtual classroom the student must be equipped with a broadband internet connection, PC, video camera, headphones and microphone and not have audio/video blocks in the settings (e.g. due to Firewall or company restrictions): it is not the responsibility of our company if the user is unable to use the course due to their own technical problems.
  • INDIVIDUAL WRITING ASSISTANCE:
    If you wish to take advantage of the writing-assistance function, a teacher will correct the document you have written in English, highlighting its critical points, improving its quality and proposing a series of suggestions (in this case the mode is a-synchronous: each INDIVIDUAL credit will allow you to upload a document of up to 1. 500 spaced characters, in practice this is the standard 25-line translation folder with 60 characters per line, which after a few days will be reviewed and corrected by the teacher, who will have highlighted in red the error, in green the correct text and in blue the comment and any grammar reference. For every 1500 characters used in Writing Assistance, 1 Individual Credit is consumed.

Speak & Write© PRO - MINI-GROUP LESSONS WITH NATIVE SPEAKER

• Quick - 1 MONTH (8 Mini-Group Conversations + 30 hours self-study distance learning course My Course© PRO - Cambridge University Test - Final CEFR COE Certificate)
• Silver - 3 MONTHS (24 Mini-Group Conversations + 60 hours self-study distance learning course My Course© PRO - Cambridge University Test - Final CEFR COE Certificate)
• Gold 6 MONTHS (24 Mini-Group Conversations + 90 hours of My Course© PRO self-study distance learning course - Cambridge University Test - Final CEFR COE Certificate)
• Platinum 12 MONTHS (48 Mini-Group Conversations + 120 hours of My Course© PRO self-study distance learning course - Cambridge University Test - Final CEFR COE Certificate)

GROUP CONVERSATION SESSIONS:
users have three levels (Easy for levels A1 and A2 and Fluent for levels B1 and Expert B2- C1) at their disposal for each calendar day, and will only view the lessons of their own level and the topics covered in the lesson.
The number of students admitted to each lesson is up to a maximum of 4 participants: once the 4 participants have been reached, no other users will be allowed to enter the lesson. Once the session has been booked, an "ENTER" icon will appear in the "Speak & Write" diary in the 10 minutes prior to the session, allowing you to enter the lesson. Each conversation session lasts 45 minutes; recommended frequency: weekly.
BOOKING/CANCELLATION:. Lessons can be booked up to 1 hour before their start time, and cancellations can be made up to 2 hours before the start time.
CREDIT: the planning of the 45' credits foresees the following possibility of fruition: maximum 1 lesson per day, maximum 3 per week, maximum 8 per month.
To participate in the lessons in the virtual classroom the student must be equipped with a broadband internet connection, PC, video camera, headphones and microphone and not have audio/video blocks in the settings (e.g. due to Firewall or company restrictions): it is not the responsibility of our company if the user is unable to use the course due to their own technical problems.

BRITISH PASS©
BRITISH PASS© is a subscription-based solution, valid only for e-commerce purchases, therefore not included in the welfare solutions.
All of the above applies to British pass for My Course© PRO, Speak & Write© PRO Individual and Speak & Write© PRO Group

For all courses (solutions 1.,2.,3.,4.)

FINAL ATTESTATION: at the end of the course, following the students' request for the Final Test, a Level Certificate will be issued showing the Cambridge CEFR COE level obtained on completion of the course. The CEFR COE Standard Certificate is not a certification exam, as it takes place in front of an internationally recognised Board and has legal value with Public Administration bodies; British School Global also offers Certification solutions that can be carried out remotely through International Bodies accredited with the Ministry of Education and Merit (MIUR) but these solutions must be requested separately and have a specific value.

It is possible to give a course as a gift: in this case the beneficiary must register with his or her e-mail and personal data when the course is activated.

RECESS:.the right of withdrawal is exercised on the basis of the terms and conditions applied by the welfare portals. The rules to be followed are set out in the individual agreements and regulations of the corporate welfare plans offered by employers to employees. Any request must be made through the beneficiary portal within which the order was confirmed.